I believe they are working hard, but only on responding to bad reviews on their company. My last follow up and their response on the same day was a week ago, in which for the 3rd time here on Trustpilot, they again assured me that they were working hard on getting my funds transfered and to be on the lookout for any communication from blueacorn. Profusely apologizing for the long wait, assuring me they were working hard to get my funds transfered as soon as possible, and to be on the look out for any communication from blueacorn. ![]() My initial review and 2 follow-up's received an answer almost immediately after I had posted them here on trust pilot. I have not heard a single word from this company, like everyone else has commented, customer service is useless and of absolute zero help. In brief, I started this process on april 3rd was approved, signed docs and received a loan number on april 29. ![]() This is my third follow up on my initial review on June 4th, 2021 of blueacorn assist in obtaining a Ppp loan. I applied with this company and it has been 8 weeks and my app has not made no progress! Still waiting for sba approval! Blueacorn submitted my app incomplete to the SBA! They didnt see that i was missing a second page to my schedule C documents! Blueacorn submitted it to SBA anyway! My app has been in sba approval for going on 8 weeks!! I figured out what was the hold up when i double check my paperwork! I even uploaded both pages to them! They told me it would take 3 -7 days to uodate my app! Well all that time has passed and still no changes to my app! I have been trying to CANCEL my app and all these people have been telling me a bunch of mess and giving me the run around! They never follow through on what they claim will be done! Ive supposed to been getting a call - NOTHING! I WAS TOLD AN SUPERVISOR WAS GOING TO PROCESS THE CANCELATION OF MY APP AND I SHOULD RECEIVE AN EMAIL NOTHING!! ALL I WANT IS FOR MY APP TO BE CANCEL SO I CANT PUT THIS HORRIBLE EXPERIENCE BEHIND ME!!!
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